Wednesday, 25 December 2013

UPS Says It Couldn't Handle High Volume and Many Gifts will be Delayed Until After Christmas

Here's a stocking shocker for many U.S. customers who were expecting their gifts to arrive on time for Christmas: UPS, the country's largest delivery service, said on Tuesday night that many packages scheduled to arrive by Christmas Day will not get to their destination on time.

The company blamed the high volume of packages this season for wreaking havoc to its delivery system, leaving it overwhelmed.

"UPS is experiencing heavy holiday volume and making every effort to get packages to their destination; however, the volume of air packages in our system exceeded the capacity of our network immediately preceding Christmas so some shipments were delayed," UPS said in a statement.

The Georgia, Atlanta-based company pointed out that it would not be sending out packages on Christmas Day (December 25) to make up for delays, instead the parcels will be delivered on Thursday.

"UPS is not making pickups or deliveries on Christmas Day and will resume normally scheduled service on December 26," said the company.

UPS had forecasted its air network would move approximately 7.75 million shipments on Monday for deliver before Christmas Day. The company declined to say how many packages would not arrive on time.


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